We’ve put together this guide to answer any questions you may have about buying Used Car Parts. If you can’t find what you’re looking for, feel free to call us on 1300 959 522 and our friendly staff will be more than happy to answer your questions.

Do you offer warranty for the used parts that you sell?
 Do you offer warranty for the used parts that you sell?

Yes, we do. Keeping in accordance with the Australian Consumer Act, we offer 3 months warranty by default. Customers also have the option to pay for and extend the warranty to up to 30 months.

Why should I buy a used car part?
 Why should I buy a used car part?

Used car parts can offer you a huge price advantage compared to new ones. As we all know, new car parts can be highly expensive. Depending on what part you need, it can cost you anywhere from a few hundred to thousands of dollars. But, if you get the same part as a used car part, you will be saving a fortune on its price. As long as you buy from a reputable and trustworthy Used Car Parts Dealer such as ANZ Auto Parts, second-hand parts offer you a much better deal when compared to new parts.

Do you ship to other states?
 Do you ship to other states?

Yes, we do. We ship across Australia. So, don’t hesitate to contact us to find the part you need.

How long does shipping take?
 How long does shipping take?

Typically, we ship all items within 2 to 4 days after order confirmation. Delivery times vary depending on the destination and other factors.

What brands do you stock?
 What brands do you stock?

We stock all car brands. No matter what make or model car part you need, we’ve got you covered. We stock: Hyundai, Honda, Ford, Suzuki, Kia, Audi, Mitsubishi, Renault, Volkswagen, Lexus, Skoda, Chevrolet, Mazda, Holden, Volvo, Isuzu, Mercedes, BMW, Jeep, Range Rover, Land Rover, Toyota and more.

What car parts do you sell?
 What car parts do you sell?

We sell everything: automatic transmission, engines, batteries, starter motor, alternator, module and pump, brake sensor, air filter box, air conditioning kit, axle rear, axle front, Brake pads, bumpers, accelerator, bonnet, cruise control, cap radiator, clutch pressure plate, side mirrors, headlights, brake lights, doors, wipers, air bags and more. Any car part that you need, we stock.

I’m not sure what part I need for my vehicle. What do I do?
 I’m not sure what part I need for my vehicle. What do I do?

We can help you figure it out! If you’re not sure what part will fit your car, get in touch with us and our auto experts will be more than happy to assist you. Before you reach out to us, please get the following information ready as we need to know about your vehicle so we can help you find the part you need:

  • The make, model and year of manufacture of your vehicle
  • Your VIN (Vehicle Identity Number)
  • Any other details that you think are relevant
Will my car insurance cover the cost of buying a used car part?
 Will my car insurance cover the cost of buying a used car part?

Whether or not your insurance covers for recycled auto parts will depend on your level of cover and policy. Please check with your insurance provider regarding this prior to purchasing the part.

What is your refund policy?
 What is your refund policy?

At ANZ Auto Parts, we offer a free 7-day refund, no questions asked. You will be eligible for a full refund. Of course, this will not include the shipping cost (you will have to pay for shipping when returning an item).

I can’t find the part that I need online on your website. What should I do?
 I can’t find the part that I need online on your website. What should I do?

While we try to list all the parts available online for easy access, since we wreck cars on a daily basis, sometimes, it might take us a while to update our latest additions to the online catalogue. So, if you can’t find the part that you need, don’t just give up. Give us a call and we’ll be happy to let you know if the part that you need will become available anytime in the near future.